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Design Don’ts

Ever wonder if your Web site is cutting-edge or outdated? We at Curvine Web Solutions still see design trends that should have fallen by the wayside years ago. For customers who frequently shop online, these outdated trends may signal a company out of touch, apathetic, and unprofesstional. Below, are just a few such things to be aware of.
 
A “welcome” message on your homepage is the good way to turn away customers. The standard rule is this: if visitors can’t tell what your site is selling, it’s time to redesign the Web site. The site design – including the main body content and images – should sell the story of your business all on in one glance.
 
The next feature we’ll discuss is scrolling text. Since people tend to associate this feature with news broadcasts, it isn’t usually a good idea to incorporate this into your design. Unless your industry is fast-changing and news-worthy, using this feature probably won’t enhance the overall design and functionality of your site.


 
Those flashing, color-changing, bolded words in the middle of a site’s main body text are distracting at best. But, in reality it brings to mind walking onto a used car lot where there are huge, garish signs everywhere encouraging you to buy now or pay for it later. If you have to resort to such matters, then the service you’re selling probably isn’t worth the money – or at least, that’s the impression visitors will get.
 
Speaking of visitors, it’s also a good idea not to include visitor counters on your site. Although we usually see these on personal Web sites rather than business sites, we thought it worthy of mention. Publicly-viewed visitor counters are unprofessional, and frankly, useless. There are far better ways to keep track of that information; if you really want to know how many people are visiting your site, use a site analytics program. Google’s program is free and gives a lot more helpful information that just how many people have clicked on your homepage. (Check out our February 2008 issue for more information.)
 
If your site contains any of the above design faux pas, you may wish to consider disposing of them. Sometimes just a few simple changes, or even deletions, to a Web site can make your design look fresh and new. If you need some assistance in sprucing up your site, contact Curvine Web Solutions today.

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Choosing the Right Shopping Cart

If you sell anything to the general public, chances are you will want to add a shopping cart functionality to your Web site. But, how do you choose the software you need? There are three basic options:
 
Hosted shopping carts are ideal for small-scale straight retail. Shopping carts of this type will charge your company a monthly fee in exchange for hosting, live help, and free updates to their software. Many hosted shopping carts offer features such as inventory control, live order tracking, real-time credit card processing, and automatic shipping and tax calculations, plus many more. To find a review of the top ten shopping cart software in the industry, click here.  

Purchasing shopping cart software and customizing it is a flexible and cost-effective option for products that fall just outside the norm of typical retail. By purchasing the software, your company gains the right to modify the program to suit your needs. This takes less time and money than building a shopping cart from scratch, but the downside is that any updates that the software company produces will also have to be purchased and integrated periodically. Such updates could include postal and zip code amendments. Your Web site developer can help you choose which software to purchase.
 
Building a shopping cart from scratch is the most time-consuming and expensive option, but may be the only choice if your company gives multiple discounts, or offers an unusual product. The upside to having your shopping cart completely customized is that you are assured that there are no glitches due to your specific needs.
 
Understanding your company’s needs is crucial to choosing the right option. Examine your products. Do your products have many options in purchasing? Do you offer multiple discounts?  Knowing how similar items are sold can also help you in determining how you will sell your own. Once you know how you want to sell your products, you’ll then be able to determine which of the above options will serve your company best.

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Intellectual Property Rights

Though it’s most often associated with term papers, the old concept of plagiarism applies to the much more serious crimes against intellectual property rights. As you plan to build, or rebuild, your Web site, you must make certain that every aspect of it is either your own or properly documented as someone else’s.
 
The World Intellectual Property Organization (WIPO) is dedicated to addressing issues of intellectual property rights on an international scale. Below, are some of their tips on how you can protect your business from violating global intellectual property rights.  

  • Does your company own its Web site design, content, and “every aspect of [intellectual property] in it”? When working with a Web site development company, or other third party, be certain you understand what you own and what you have rights to use.
  • When using databases, e-commerce systems, and other internet tools on your site, make sure your company is licensed, or has written permission, to use them.
  • Do not display any logo, trademark, images or video from another site without prior written permission.
  • Do not circulate content on your Web site from another site without the express written permission to do so.
  • Do not use large portions of another Web site in a way that looks like it’s your own without written permission.

What does this all really mean to you? Don’t “borrow” another’s ideas, content, design, or images, unless you have permission from the proper owner. For the parts of your Web site that didn’t originate with you or your company (stock photographs, video, software, etc.) that permission should be in written form. 

Why should you care? Because intellectual property theft – or even the perception of it – could potentially cost you hundreds, if not thousands of dollars, to resolve.
 
How do you protect your own company from intellectual property theft? Visit the WIPO Web site at: www.wipo.int to find out what you can do.
 
To read the article referenced above: “IP Issues When You Design and Build Your Web Site”
click here.

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Frequently Asked Questions About Web sites

How much will it cost to design a new Web site?

The cost depends on many factors. In the Seattle area, the starting cost of a new 10-page Web site can range anywhere from $1,000 to $7,000. Cost factors include the number of pages, and whether or not you need a highly-secured site, a shopping cart, custom graphics or information forms. Other factors could include whether or not your site will be data-base driven, and if you would like to be able to update your Web site yourself through a back-end management system.

How long will it take to complete a new Web site?
Again, the amount of time will depend on a number of factors. The typical site can be created, tested, and up-and-running anywhere from 4 weeks to 4 months. Besides the scope of the project, the second-most important factor is often the level of communication between the client and the Web site development firm. The ability to quickly answer questions, provide feedback on the layout and design, and test the final product have a tremendous impact on the timeliness of project.

What is ‘search engine optimization’ and do I really need it?
Search engine optimization (SEO) is a service that seeks to improve how high your Web site is ranked when utilizing various search-engines such as Google.com, Ask.com, and others. There is much debate as to how well this service works. Some SEO companies offer services such as keyword research, managing your online business development campaigns, and providing recommendations on your site content and structure.

Although many SEO companies are legitimately successful, there are also several unethical or bogus companies to be aware of. Do your research, and be wary of extraordinary promises.

Can I add links to other Web sites?
In short, the answer is ‘yes.’ The real question is whether or not you should. Do you want potential customers leaving your site for another site? And how do you want this be handled? One option is for a new window to open with the linked site, effectively keeping your site open. The other option is to simply replace your site with the linked site. This decision can affect how, and whether, your visitors will return to your site.

Should I write my own copy?
If you’re not a professional writer, you may wish to consider hiring one. Once you’ve  attracted your audience by a pleasing site design, the copy is what captures your clients’ attention. A good copywriter will take the time to research not only your company, but your competitors, and the industry at large – research that you may not have the time or the resources to conduct. They understand the key words and concepts that will help potential clients find your business on the Web. You get professional and compelling copy written in a fraction of the time that it would take you to write your own, saving you both time and money.

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Choosing Digital Images

If a picture is worth a thousand words, what are the images on your Web site saying about your business? We’ve all seen Web sites with grainy pictures, or images that aren’t the best representation of what a particular business does. Here are a couple of tips to help you in finding the right images for your business.
 
Pictures should be of the highest quality – clear, high-resolution, professional-looking images are crucial. Of course we know that beautiful images come at a price. Can you afford it? Don’t sell yourself short! You can find high-quality generic photos from a stock photography business for far less money than it would take to hire a professional. For images that are unique to your business, however – your building and its offices or your staff, for instance – hire a local photographer. Keep in mind that one photographer rarely does it all. If you need pictures of your staff, find someone who specializes in portraits; for your building and offices, hire a photographer who likes to do architectural photographs. And, don’t be afraid to barter – some photographers are willing to trade services with their local businesses. By utilizing a combination of generic and specific photographs, you’ll save money in the long run. 


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But, how do you know what images you’ll need? Don’t: choose the images and graphics you think you need, and then attempt to figure out where they go on the site, or create a site around the images. Do: craft your Web site copy first, and then find images that illustrate your message.
 
Curvine Web Solutions is adept at recommending which pictures to use on your site, in just the right place. If you’re looking to spruce up your existing site with fresh and innovative images, or perhaps wondering where to begin for a brand new site, give us a call. We’ll help you find the right pictures to tell your story.

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